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the intelligent content company

About Us

Ictect – the intelligent content company – offers patented software to modernize document workflow with Office 365. Intelligent Content maximizes the value of the content and minimizes costs. We are a Microsoft partner and an SBA-certified 8(a) company. Our customers include the Department of Defense, publishers, and document-rich companies.

Ictect (ī-SĒ-tekt): Read Out
From: Intelligent Content Architectures.
Maximizing the value of your content while minimizing cost.

Meet the Team


Pradeep Jain

Founder and Chief Content Architect

Pradeep is the Founder and Chief Content Architect for Ictect, Inc. His specialization is in Intelligent Content, Semantic Technologies, High-quality XML, and Content Architectures for large-scale applications. He has extensive experience in implementing Electronic Publishing processes for the Department of Defense (AFI 33-360, MILSPEC, AR 25-30, and DA PAM 25-40), Book Publishers (ePUB and DocBook), Technical Documentation (DITA), Journal Publishers (JATS), and Educational Publishers (QTI).

Pradeep has assisted several organizations with their complex document processes, including:

  • Air Force Departmental Publishing Office
  • Army Publishing Directorate
  • Defense Contract Audit Agency
  • Nelnet Peterson's
  • The City University of New York
  • The World Bank
  • Joint Commission
  • Cushman and Wakefield

Megan McKinney

Director Strategic Development

Megan McKinney brings 20+ years business development expertise within the aerospace and defense industries to Ictect. As the Director of Strategic Development, she is an integral team member focused on building customer relationships and delivering our patented software solution to modernize document workflows, increase the speed and efficiency of the publishing process, and reduce training needs all while providing significant cost savings. Ms. McKinney is an active member of defense industry associations and is currently serving on the National Defense Industrial Association's (NDIA) Member Leadership Council (Chair 2021) and the NDIA Great Lakes Chapter Board (Co-founder 2009, President 2015-2020). Ms. McKinney is also a member of the Association of the United States Army's (AUSA) and the Army Aviation Association of America.

Mark Ertl

Project Manager

Mark Ertl has a business education degree and an MA in education with 20+ years as a business educator. He manages Ictect’s Air Force Departmental Publishing Office (AFDPO) and Defense Contract Audit Agency (DCAA) projects. In addition to managing projects for AFDPO and DCAA, he writes user guide content, develops and delivers training, and provides ongoing support. Mark enjoys the process of understanding issues and seeing solutions incorporated to provide the customer with an effective tool to do their job well.

Lisa Rupe

Content Architect and Project Manager

Lisa Rupe is a Content Architect and Project Manager for Ictect. She began her publishing career with SGML at Mosby in 1995. At Questia Media, she managed the XML department and contributed to a pioneering open eBook working group. Lisa joined Ictect as a content architect in 2011. Her years of working directly with markup languages, attention to detail, and strong interpersonal communication skills greatly benefit both our clients and our engineering department. Lisa works mainly on federal projects but has also worked in publishing and education sectors with Ictect.

Dean Peterson

Software Developer

Dean Peterson has almost 20 years of experience developing and administrating enterprise computer systems. Before his current role as a C# and JavaScript developer, he created the Linux layer underpinning Minnesota’s Affordable Care Act (ACA) implementation. He is proficient in object-oriented programming languages such as C#, Java, and Python; web technologies such as HTML, CSS, and JavaScript; Windows and Linux OS administration and architecture; as well as Oracle SQL, MySQL, and TCP/IP networking. He holds a BS in Computer Science from Concordia University, Saint Paul, MN.

Justin Potisit

Business Analyst

Justin Potisit serves as a federal analyst for Ictect, focusing on growing its footprints and building relationships with federal agencies. He brings his research and writing experience from the US Senate and as Policy Director at the Novaris Consulting Group to his work in understanding our customers’ needs, improving their business processes, and communicating Ictect’s mission to a wide audience. He is the author of The Silicon Leviathan: How Digital Natives Will Transform Governance. Justin is currently pursuing a master’s degree at Georgetown University.

Cheng Thao

Chief Technology Officer

Dr. Cheng Thao is an expert in Document Engineering technologies. He received his PhD from the University of Wisconsin-Milwaukee. His research interests are in software product line engineering and document engineering, particularly in collaborative editing. Dr Thao has been instrumental in development of Ictect’s cloud-based offerings. In addition to his work at Ictect, he currently teaches in the Math and Computer Science department in the College of Business and Technology at Concordia University.

Nailah Campbell

Administrative Assistant

Nailah Campbell has a 20+ year career in executive administration and customer service. With exceptional analytical and problem-solving skills, she has worked for major corporations such as Master Lock Company, Northwestern Mutual and Marsh. Her career also includes assistance in small business administration for local IT Helpdesk and Home Healthcare companies. She has experience in accounts receivable for government entities, plan comparisons, responses for proposals and other various communication and marketing materials.

Nailah currently works closely in administration with the management to assist with the growth of Ictect, Inc. Her clients include:

  • Air Force Departmental Publishing Office
  • Army Publishing Directorate
  • Defense Contract Audit Agency

Israel Condon

Digital Designer

Israel Condon has been designing for print and digital media —including responsive website design and email design— since 2014. He has collaborated with Ictect for almost as long, and has been involved with such projects as re-designing the website, developing new pages, and creating assets for various marketing campaigns. Israel is a bit of an all-rounder, doing design work, video and audio capture and editing, designing booths for expos, and any other miscellaneous projects that arise.