Careers

Ictect is a software company with office in Burlington, WI. We develop specialized Intelligent Content software for federal agencies and commercial customers. For more information, please see https://www.ictect.com/about-us.

Ictect is seeking an HR Manager. We are a small technology company and would like a candidate who with well-rounded experience in business. In addition to HR, experience in either Marketing, Finance, and/or Administration would be preferred. This is position that will require onsite work in Burlington at least two days per week. We would prefer a full-time candidate but are open to part-time. If you have run your own business or if you have been a general manager in any type of small business, this may be an ideal position for you.

Responsibilities

• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Maintains the HR/Careers section of the company website.
• Oversees the implementation of an HR Information System such as Microsoft Dynamics for Human Resources.
• Recruits, interviews, tests, and selects employees and freelance contractors to fill vacant positions.
• Plans and conducts new employee orientation, fostering positive attitudes toward our company goals.
• Keeps records of benefit plan participation, such as insurance and pension plans, personnel transactions, including hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
• Works with management on interviewing, hiring, promoting, terminating, reviewing performance, safety, and sexual harassment.
• Works with our partner organizations to recruit for open and contingent positions for specific contracts.
• Advises management in appropriate resolution of employee relations issues.
• Responds to inquiries regarding policies, procedures, and programs.
• Administers a performance review program to ensure effectiveness, compliance, and equity within the organization.
• Administers a salary administration program to ensure compliance and equity within organization.
• Administers benefits programs such as life, health, dental, and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Investigates accidents and prepares reports for the insurance carrier.
• Develops job descriptions and career growth plans within various positions of the organization. When appropriate, utilizes Intelligent Content methodology in developing documents.
• Conducts wage surveys within the labor market to determine competitive wage rates.
• Prepares employee separation notices and related documentation and conducts exit interviews to determine reasons behind separations.

Qualification and Experience

• 5+ years experience in business management including finance, human resources or marketing.
• Associates degree human resources or PHR, SHRM-CP certification preferred.
• Excellent verbal and written communication skills.
• Passion for learning, this individual will wear many hats within our business.
• Strong work ethic.

If this job sounds like a fit, please send your resume to careers@ictect.com.

Ictect – the intelligent content company  offers patented software to modernize document workflow with Office 365. We have an opportunity for a highly skilled and motivated Technical Writer to join our team. The ideal candidate will have a strong background in creating clear, concise, and user-friendly documentation for our products. This role requires close collaboration with product managers, developers, and engineers to ensure that our documentation meets the highest standards of quality and usability. This is a long-term opportunity offering you significant career advancement and personal satisfaction.

Opportunity

• Be a forerunner in the emerging, exciting field of Intelligent Content Architecture.
• Work hand-in-hand clients and technology partners including Microsoft, IBM, and the US Department of Defense.
• Interact and collaborate with top-caliber colleagues from US, Europe, and all over India.
• Thrive in a dynamic, evolving workplace with a commitment towards team spirit, continuous learning, and self-empowerment.
• Take advantage of alternative work arrangements, including remote work, virtual teams, and schedule flexibility.

Responsibilities

1. Documentation Creation:
   • Develop, write, and maintain high-quality documentation, including user guides, API documentation, tutorials, and online help.
   • Ensure that documentation is clear, concise, and accessible to a wide audience, including both technical and non-technical users.
2. Collaboration:
   • Work closely with product managers, developers, engineers, and other stakeholders to gather information and understand the product’s functionality and requirements.
   • Participate in product development meetings to stay updated on new features and changes.
3. Content Management:
   • Organize and manage documentation repositories and ensure that all documentation is up-to-date and accurately reflects the current state of the product.
   • Implement and maintain documentation standards and best practices.
4. User Experience:
   • Conduct user research and gather feedback to continuously improve the quality and usability of documentation.
   • Create multimedia content (e.g., videos, screenshots, diagrams) to enhance the user experience.
5. Technical Accuracy:
   • Review and edit content created by other team members to ensure technical accuracy and consistency.
   • Stay up-to-date with industry trends and best practices in technical writing and content development.

Desired Skills

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field.
• Proven experience as a Technical Writer, preferably in a content-based product development environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to explain complex concepts in a clear and concise manner.
• Proficiency in using documentation tools such as MadCap Flare, Adobe FrameMaker, or similar.
• Familiarity with version control systems (e.g., Git) and content management systems (CMS).
• Ability to work independently and manage multiple projects simultaneously.

Qualification and Experience

If you have a love for content and passion for coding amazing applications, please apply!

A Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field and 2 years of relevant experience is desirable, but not a requirement.

Location

We have offices and satellite locations in Brookfield, WI, and Bhopal, India. However, we are offering remote work from any location in the world.

If this job sounds like a fit, please send your resume to careers@ictect.com.

Ictect – the Intelligent Content Company  offers patented software to modernize document workflow with Office 365. We have an opportunity for an XML/XSLT Developer (XSD & Tagging) to join our team and help provide automated formatting solutions for our clients. We are looking to grow the team and you will be part of a committed and experienced worldwide team, with opportunities to work from anywhere in the world.

This is a long-term opportunity offering for your significant career advancement and personal satisfaction.

Opportunity

• Be a forerunner in the emerging, exciting field of Intelligent Content Architecture.
• Work hand-in-hand with clients and technology partners including Microsoft, US Department of Defense and other Commercial clients.
• Interact and collaborate with top-caliber colleagues from US, and India.
• Thrive in a dynamic, evolving workplace with a commitment towards team spirit, continuous learning, and self-empowerment.
• Take advantage of alternative work arrangements, including remote work, virtual teams, and hour flexibility.

Responsibilities

• Develop and customize Ictect software for unique customer needs.
• Develop XSD Schemas and XSLT stylesheets for XML files.
• Identify Regular Expressions for helping parse XML files.
• Work with OpenXML and WordML to develop cutting-edge content solutions.
• Coordinate your work with the Software Development and Quality Assurance Team.

Desired Skills

• Passion for content architecture, which includes grammar, sentence structure, machine readability, formatting, semantics, parsing and markup.
• Proficiency in XML and related standards including XSLT, XPath, XForms, XSD, DTDs, OpenXML and WordML.
• Experience in working with XML authoring and validating tools.
• Basic understanding of programming languages such as C#, C++, and VB.

Qualification and Experience

If you have a passion for content, please apply!

A Bachelor’s/Master’s Degree or equivalent qualification and 2 years of relevant experience is desired, but not at all a requirement.

Location

We have offices and satellite locations in Burlington, WI, and Bhopal, India. We are offering remote work from any location in the world.

Ictect – the Intelligent Content Company  has a special position available for an IT Specialist to help augment system and security of our infrastructure and product. You will be part of a committed and experienced worldwide team, with opportunities to work from anywhere in the world.

You will be a partner in the growth of a small, stable, yet fast-growing global software company founded in 2008, working directly with top-tier strategic partners and clients across the globe. This is a long-term opportunity offering you significant career advancement and personal satisfaction. You’ll get the chance to do the following:

Responsibilities

• Maintaining systems: Ensuring that Desktops or Laptops (in both office and remote environment) and hardware/software are maintained and functioning properly
• Troubleshooting: Identifying and resolving issues with hardware, software, and network connectivity
• Security: Implementing and enforcing security policies and procedures
• User accounts: Managing user accounts
• Backups: Ensuring that systems are backed up
• Updates: Implementing updates and patches to maintain security and functionality
• IT support: Providing IT support and resolving problems for colleagues
• Onboarding: Assisting with onboarding new colleagues
• Improvements: Suggesting and implementing improvements in procedures and equipment
• Communication: Communicating effectively with team members, stakeholders, customers, and vendors
• System performance: Monitoring system performance
• Server Configuration and testing: Configuring the server remotely/in office, maintenance of remote/physical servers and create/test servers.

Desired Skills

• Extensive experience with IT systems, networks, and related technologies: Microsoft related applications such as Intune, or setup any policies for Windows defender, or cyber alerts, etc.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Qualification and Experience

If you have a passion for content, please apply!

Bachelor's degree in computer science, information technology, information systems, or similar. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification is preferred. At least two years' experience in a similar role.

Location

We have offices and satellite locations in Burlington, WI, and Bhopal, India. We are offering remote work from any location in the world.

Ictect – the Intelligent Content Company  has a special position available for Office Add-ins Developer using VSTO/COM Addin, to help augment the development of our patented intelligent content product. You will be part of an amazing, worldwide team based in Burlington, USA and Bhopal, India, with opportunities to work from anywhere in the world.

Responsibilities

• Design and develop applications based on Office APIs. 
• Design and develop VSTO.
• Understanding of Office Open XML
• Passion for the emerging field of intelligent content architecture, which includes grammar, sentence structure, machine readability, formatting, semantics, parsing and markup.
• Understanding of working with XML, XSLT, and XSD.
• Some exposure with VBA macros.

Desired Skills

• Experience with VSTO, COM Add-ins, Word PIAs.
• Strong knowledge of Open XML SDK.
• Exposure to Office App development (Word Online) is addon.
• Strong problem-solving skills and the ability to think critically.
• Attention to detail and a commitment to quality.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Qualification and Experience

If you have a passion for content, please apply!

Bachelor's or master's degree in computer science, or a related field.

Proven experience of minimum 2 years in word add-in development.

Location

We have offices and satellite locations in Burlington, WI, and Bhopal, India. We are offering remote work from any location in the world.

Ictect – the Intelligent Content Company  - offers patented software to modernize document workflow with Office 365. We have an opportunity for a Senior C++ Developer to help augment the development of our patented intelligent content product. We are looking to grow the team and you will be part of a committed and experienced worldwide team, with opportunities to work from anywhere in the world.

This is a long-term opportunity offering you significant career advancement and personal satisfaction.

Opportunity

• Be a forerunner in the emerging, exciting fields of Intelligent Content, Artificial Intelligence and Machine Learning.
• Work hand-in-hand clients and technology partners including Microsoft, IBM, and the US Department of Defense.
• Interact and collaborate with top-caliber colleagues from US, Europe, and India.
• Thrive in a dynamic, evolving workplace with a commitment towards team spirit, continuous learning, and self-empowerment.
• Take advantage of alternative work arrangements, including remote work, virtual teams, and schedule flexibility.

Responsibilities

• Contribute to the full software development lifecycle (SDLC), from conception, designing, testing, production and deployment.
• Implement rigorous C++ development process, including code review, testing, and coverage.
• Delve into our existing code base and identify areas for upgrading our features, increasing code efficiency, and providing increased value to our clients.
• Document our modules coded in C++ as per the highest industry and company standards.
• Train and walk-through team members in C++.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

Desired Skills

• Passion for the emerging field of intelligent content architecture, which includes grammar, sentence structure, machine readability, formatting, semantics, parsing and markup.
• Proven knowledge and skillsets for application development in C++, as well as basic understanding of working with XML, XSLT, and XSD.
• Deep expertise in C++ development using Visual Studio on Microsoft Windows using .NET 2.0, 3.5, 4.5 and 4.8.
• Experience in building high-performing, scalable, enterprise-grade applications.
• Exposure to C++ with the desire to acquire further knowledge in both languages.
• Extensive knowledge and exposure of Object-Oriented Design (OOPS).
• Solid knowledge of Microsoft frameworks, design patterns, and libraries including COM, STL, MFC, and API’s.
• Ability to review code, make updates, test software and fix bugs as per company and client feedback.
• Be a proactive team member in a fully Agile development environment.
• Provide jargon-free, friendly technical support to end users.
• Exposure with cutting edge AI models, Open AI integration, is good to have.

Qualification and Experience

If you have a love for content and passion for coding amazing applications, please apply!

A Bachelor’s/master’s degree or equivalent qualification and 4 years of relevant experience is desirable, but not a requirement.

Location

We have offices and satellite locations in Brookfield, WI, and Bhopal, India. However, we are offering remote work from any location in the world.